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Identifying learner needs

Using design thinking and user research to identify verifier training needs for the SE Long-Term Control Framework

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Quick facts

Task

  • Identify verifier training needs and design a targeted curriculum for the Salmonella Enteritidis (SE) Long-Term Control Framework.


What I did

  • Conducted user research (interviews, surveys), identified knowledge gaps across four verification agencies, and codesigned training materials.

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